From the school of Non-Violent Communication, this sheet is a tool to help understand the full range of human feelings and needs. As human beings we all have a full range of needs from basic survival needs like food, water, shelter, to higher needs like personal expression, connection and belonging. We will have strong feelings around those needs if they are not getting met or if we perceive that they are being blocked by another person.
The reason conflict arises between people is because they are using strategies to get their different needs met. To help resolve that conflict using this sheet to identify what emotions each party is feeling and then what the underlying needs are, the the parties can start to create effective solutions.
For more information on how to use this sheet and to create effective conflict resolution strategies for your organization please contact us.